FREQUENTLY ASKED QUESTIONS
After you make your selection and complete the payment process successfully, an automatic order confirmation email will be sent to you with an order confirmation number from The Furnix.
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You can track your order by keying in your order number in the ‘Track Order’ option. Or, simply send an email to Support@gmail.com, info@thefurnix.com
In the rare case that your selection is out of stock, you will be intimated about the next available date. If the date is not suitable, you have the option of changing the selection or canceling your order.
Subject to goods being in stock and geographic condition of the city, shipping across India typically takes 4-5 working days.
You can modify your order during the shopping process by editing your shopping cart. Once you confirm payment, the only way to change your order would be to cancel before the order is shipped and place a new order.
Subject to goods being in stock and geographic condition of the city, shipping across India typically takes 4-5 working daysAll orders can be cancelled before the order is shipped from our warehouse. Once the order is shipped, a cancellation cannot be accepted. Any order requiring special production cannot be cancelled.
Please write to our Support Executive at inf0@thefurnix.com and. we will be happy to help you with your order queries.
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CREDIT CARDS:
- MasterCard
- VISA
- American Express
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DEBIT CARDS:
- Maestro
- Electron
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NET BANKING:
- For all major Indian banks
All domestic orders are billed in Indian Rupees (INR).