Introduction

At Furnix, A Registered Brand of Poonam Art Exports, we strive to deliver your purchase with excellent service and flexibility. We offer a range of shipping options to meet your needs. Please review our shipping policy to understand how we handle shipping for our products.

1. Shipping Methods and Delivery Times

We offer the following shipping methods:

Standard Shipping:

  • Delivery within [5-7] business days.
  • Available for all in-stock items.

Express Shipping:

  • Delivery within [2-3] business days.
  • Available for an additional fee.

International Shipping:

  • Delivery times vary depending on the destination country.
  • Additional customs duties and taxes may apply and are the responsibility of the customer.

2. Order Processing

Orders are processed within [1-2] business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been processed and shipped.

3. Shipping Rates

Shipping rates are calculated based on the weight, dimensions, and destination of the items in your order. The total shipping cost will be displayed at checkout before you complete your purchase.

4. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to check the status of your delivery on the carrier’s website.

6. Damaged or Lost Items

If your item arrives damaged or is lost in transit, please contact us immediately at [contact@furnix.com] with your order number and details of the issue. We will work with the shipping carrier to resolve the problem as quickly as possible.

7. Shipping Address

Please ensure that your shipping address is correct and complete. We are not responsible for delays or failed deliveries due to incorrect or incomplete addresses.

8. Custom Duties and Taxes

For international orders, additional customs duties and taxes may apply. These fees are the responsibility of the customer and are not included in the shipping charges. Please check with your local customs office for more information.

9. Changes to the Shipping Policy

We reserve the right to update or change this Shipping Policy at any time. Any changes will be posted on this page, and we will notify you of any significant changes by email.